A man has claimed he was turned away and labelled a fire hazard after attending a disability benefit assessment in a wheelchair.
Charles Foreman said he was asked to leave the building as he presented a health and safety risk at the medical examination.
Mr Foreman, who suffers from a degenerative bone disease in his spine and claims incapacity benefit, said he felt humiliated after being turned away by Atos Healthcare from the Rutland Centre in Halford Street on Tuesday.
The 52-year-old former foundry worker of Market Harborough, said: "I just could not believe my ears.
"I was there in the building as instructed and ready for my medical but they just would not see me."
His wife Karen, 52, a shop manager, said she was asked to take her husband out of the building after she checked in at reception.
She said: "We were in bit of a hurry so I took Charles up in the lift and left him on the first floor as that was where the examination was to take place.
"I went down to check in properly and the woman there told me we had to leave as my husband was in a wheelchair.
"She said that the building was not equipped for people in wheelchairs and that he was a fire risk and a health and safety hazard."
Mrs Forman said she offered to take the wheelchair away as her husband can walk short distances.
She said: "I told her I had used the wheelchair for speed as we had to park in a car park nearby.
"The woman was unmoved and just kept saying they could not see him as he was a fire risk.
"Nowhere in the letter to us about the appointment did it say we could not use a wheelchair.
"It is a waste of my time and tax payers money as they will have to pay our petrol and parking expenses and come out to see us when they could have seen him there and then.""
The Foreman's local MP Edward Garnier has stepped in and sent a letter to Atos Healthcare complaining about the matter.
He said: "I can accept that there are certain places where, with the best will in the world, it is not possible to allow access to people on wheel chairs but I find it extraordinary that an agency whose very purpose is to assess people with disability benefits claims does not have facilities to allow wheelchair access."
A spokeswoman for Atos, who carry out medical assessments for disability benefit claims, said: "We let people know about access prior to scheduling appointments to try to ensure no one goes to a centre that is not appropriate for them.
"We have a thorough complaints process for anyone who feels that our service does not meet their needs."
A spokesman for the Department of Work and Pensions, who own the building, said: "Where an assessment centre isn't on the ground floor we endeavour to make this clear to people before they arrive for their appointment.
"If people have mobility problems, which may make evacuation in the event of a fire difficult, a home visit or an appointment at an alternative assessment centre is arranged."
