The city council is to put up extra signs advertising Leicester's new car parking prices after a number of motorists were caught out by the change.
A new regime for the cost of car parking began around two weeks ago, offering parking in the city centre from £1 for one hour.
City mayor Sir Peter Soulsby said the measure would simplify a "complex and fiddly" structure. See below for a full list of charges.
Some drivers have however fallen foul of the changes, and as a result picked up parking tickets, which they have complained about.
They include Vicky Jones, who was fined after parking in De Montfort Street on November 25.
She said: "The daily rate was £3.20 for 12 hours.
"On this particular morning I put in my £3.20 and put my ticket on display.
"After four years you tend to become a creature of habit.
"When you use the pay and display before work, you are very unlikely to check how much it is to pay when you have been doing this for years and in a routine just to quickly get into work.
"I did not know they had changed to pricing overnight to £4 for 10 hours.
"I was shocked to receive a parking penalty for this.
"As I walked down this street after work I noticed plenty of cars with exactly the same notice. This surely indicates that they had done enough to notify us of the changes."
A city council spokesman said: "The changes to parking charges were widely publicised and the new tariffs are displayed on the payment machines.
"However, we recognise that in some places we could do more to draw people's attention to the revised charges.
"In light of Ms Jones' complaint, we will be fixing additional clear signs on the machines in these long-stay on-street locations to highlight the new tariffs.
"We have now cancelled the penalty charge notice she received and advise anyone who feels they were similarly unfairly ticketed to contact us as soon as possible."
Churchgoers have also raised concerns about the upcoming end of free parking on Sundays.
Although the charges are not due to start until the end of January, some people thought they commenced with the switch to £1 per hour.
The city council spokesman added: "Parking on-street will continue to be free of charge on Sundays until the end of January.
"What we've found is that short-stay spaces that should be available to people popping into town on a Sunday are being snapped up by those working in the city centre – who should be using long-stay spaces.
"By introducing a small fee of £1 for three hours' parking, we hope to ensure that there is always a short-stay space available on Sundays for anyone wanting to do some shopping, visit a museum, or attend a religious service."
Appeals against parking tickets can be emailed to parkingoffice@leicester.gov.uk or reported to parking services on 0116 454 6300.
PARKING CHARGES IN LEICESTER
Surface Level Car Parks
Granville Road (Victoria Park)
Time 6am – 6pm, Mon – Sat
Up to 2 hrs £1
Up to 3 hrs £2
Up to 12 hrs £4
Evening 6pm - Midnight £2
Sundays and Bank Holidays Free
St Margaret's Pastures
Time 6am – 6pm, Mon – Sat
Up to 2 hrs £1
Up to 3 hrs £2
Up to 12 hrs £4
Evening 6pm - Midnight Free
Sundays and Bank Holidays £1 for 3hrs maximum
Dover Street
6am – 6pm, Mon – Sat
Up to 1 hr £1
Up to 3 hrs £3
Up to 4 hrs £4
Up to 6 hrs £6
Up to 9 hrs £8
Up to 12 hrs £9
Evening 6pm - Midnight £2
Sundays and Bank Holidays £1
Phoenix Square
6am – 6pm, Mon – Sat
Up to 2 hrs £1
Up to 3 hrs £2
Up to 12 hrs £4
Evening 6pm - Midnight Free
Sundays and Bank Holidays £1 for 3hrs max
Multi-Storey Car Parks
Haymarket and Newarke Street
6am – 6pm, Mon – Sat
Up to 1 hr £1
Up to 3 hrs £3
Up to 4 hrs £4
Up to 6 hrs £6
Up to 9 hrs £8
Up to 12 hrs £9
Evening 6pm - Midnight £2
Sunday £1
On-Street Car Parking
Please note that parking on Sundays in on-street spaces will continue to be free of charge until the
end of January 2015.
Centre
7.30am – 6pm, Mon – Sat
Up to1 hr £1
Up to 2 hrs (Max stay 2 hrs) £3
Sunday and Bank Holidays £1 for 3 hrs maximum stay
Outer
7.30am – 6pm, Mon – Sat
Up to 2 hrs £1
Up to 3 hrs £2
Sunday and Bank Holidays Free
Long Stay
7.30am – 6pm, Mon – Sat
Up to 3 hrs £1
Up to 10½ hours hrs £4
Sunday and Bank Holidays Free
Highfield Street
7.30am – 6pm, Mon – Sat
Up to 3 hrs (Max stay 3 hrs) £1
Sunday and Bank Holidays Free
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