Quantcast
Channel: Leicester Mercury Latest Stories Feed
Viewing all articles
Browse latest Browse all 9894

Ambulance service aiming to improve experiences for deaf

$
0
0

East Midlands Ambulance Service has been looking at ways to improve services for people who are deaf or hard of hearing.

A meeting at the Peepul Centre in Orchardson Avenue was held in various languages, such as British Sign Language, Gujarati and remote captioning – where what is being said it immediately displayed on a screen for people to read.

Ian Trafford, a community paramedic based at Leicester's Gorse Hill Ambulance Station led a demonstration designed to educate people about the role and actions of the ambulance service when someone is experiencing chest pains.

He said: "The demonstration is an opportunity for us to show people what we do.

"This time our actions were the same but it really tested our communication skills. We asked for a volunteer to be the patient. We communicated with him with pictures, writing and used basic signs.

"It was a challenge and his feedback was valuable.

"While he felt communication was good, he reminded us written sentences need to be short, as many people who are deaf or hard of hearing have sign as their first language."

Mini health checks were also provided by the team.

Jaz Mann, Action Deafness manager, said: "This has been a great success with a number of people attending the event."


Viewing all articles
Browse latest Browse all 9894

Latest Images

Trending Articles





Latest Images