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Care home told action is needed following inspection

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Inspectors for the Government's health watchdog have pulled up a care home for failing to complete criminal records checks on all its staff. Lyndhurst Lodge, in Ashby, was told by the Care Quality Commission (CQC) that action needed to be taken following a recent inspection. The inspector's report said background checks on staff at the home, in Burton Road, were not up to scratch. It comes 12 months after the home's previous management was heavily criticised after staff told an inspector they had brought in their own food for elderly residents who they feared were not getting enough to eat. Following the latest visit to the home, which cares for up to 19 residents, some with dementia, the CQC said: "We reviewed three staff files during our inspection, including one for a recently appointed member of staff. "Two of the staff files we looked at contained enhanced Criminal Records Bureau (CRB) checks. "One member of staff, who had already begun working at the home had not had a CRB check carried out on them." The inspector's report added: "The manager at the home told us that they had asked the staff member to complete the relevant paperwork in relation to this. "However, the staff member did not have the required police record check in place, as required in the Health and Social Care Act (2008) at the time of our inspection. "This member of staff had started work at the home." The CQC also said that in the recent inspection the grounds of the home were not being adequately maintained and secured to ensure the safety of residents. Inspectors said the shortcomings meant the home fell below national standards in terms of premises safety and requirements for workers. However the CQC did note improvements made at the home since last year's original inspection. On that occasion, an inspection found that kitchen staff often ran out of food supplies and employees would bring in food paid for themselves. It also highlighted there being not enough staff numbers on duty to provide activities. But in the latest report, the inspector said: "People using the service told us they were happy living at the home. "They all felt well looked after and none of them expressed any concerns about their care. "One person said "The staff are really caring, the food's brilliant and my bedroom is lovely". "None of the staff we spoke to had any concerns about the levels of care at the home and told us they felt there were adequate numbers of staff to meet people's needs." Edward Halliwell, who owns the home, said the shortcomings revealed in the latest inspection were "unfortunate". He said: "As far as the security of the home was concerned, it was down to a fence which had blown down in strong winds. "The issue relating to a staff member's record checks was simply down to us waiting for the relevant paperwork to come through. "They came to us with excellent references and they were never left alone with residents. "Both points have now been addressed. "The CQC said it is extremely happy at the progress we've made under new management appointed within the last year. We are happy, and they are happy. "In fact we've been put forward by social services for a Quality Assessment Framework Award in recognition of the service we provide."

Care home told action is needed following inspection


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