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Mental health unit 'is hitting all standards'

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A unit caring for adults with mental health problems is now meeting essential standards, according to inspectors from a health watchdog.

Three spot checks were carried out at the Bradgate unit, on the Glenfield Hospital site, during February.

Inspectors from the Care Quality Commission (CQC) wanted to make sure improvements had been made after they discovered failings during a visit in October.

Then, the CQC team found Leicestershire Partnership NHS Trust was failing to meet three out of seven key standards at the Belvoir psychiatric intensive care unit and the Aston, Kirby and Bosworth wards at the Bradgate unit.

Inspectors said improvements were needed with patient care records; more staff were necessary to help with therapeutic activities for patients and improvements were needed to systems to check and assess the quality of patient care.

In their newly-published report, inspectors said: "Patients on all the wards we visited confirmed there were sufficient staff and they had access to therapeutic activities with specialist staff.

"Patients told us they were satisfied with the delivery of care and gave only positive comments about staff on the wards we visited.

"We saw there had been significant staffing improvements, with staff employed to provide therapeutic activities.

"This had benefited patients' health and welfare. The staffing changes were new and more staff were due to start work on the wards.

"We were unable to establish whether these staffing levels would be consolidated and maintained."

Inspectors, who visited the wards on February 8, 14 and 15, said the trust had systems to regularly assess and monitor the service.

There was also an effective system to identify, assess and manage risks for patients, they reported.

However, team members suggested further improvements could be made if there was someone with delegated authority to flag up increased risks.

They said arrangements to check on the quality of care had been improved.

The inspectors' report said: "The trust had recently begun a programme of quality visits to wards. This initiative was introduced following our inspection in October."

As a result of the reviews, there had been changes on some wards and, in one instance, a change of leadership on a ward.

Paul Miller, chief operating officer with Leicestershire Partnership NHS Trust, said: "We are pleased with how the CQC's inspection went.

"The fact we are now fully compliant is testament to the hard work and dedication of staff towards our service users.

"The report demonstrates clear improvement and we take a lot of confidence from this. However, we must not be complacent.

"We need to continue to strive towards providing the best possible care for our service users."


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