Leicester City manager Nigel Pearson has urged international football's governing bodies to take firm action after the events of England Under-21s' European Championship qualifier against Serbia.
England have made a complaint to UEFA that their black players – such as Tottenham's Danny Rose, who was sent off at the end of the game on Tuesday night for his reaction as it descended into chaos and violence – were racially abused throughout the game by the crowd.
England players and staff were also slapped and kicked by Serbian players and officials as they left the field.
UEFA have now charged both federations for failing to control their players, and the Serbian FA for racial chants.
Pearson has called for decisive action.
City's home clash against Crystal Palace a week tomorrow has been designated the club's Kick It Out fixture, the campaign to end racism in football.
"I have seen that our own federation have been charged over not controlling the players and, having seen the footage on TV, I am absolutely amazed at that," said Pearson.
"FIFA and UEFA need to act on this and make sure justice is done. There is no place in sport or society in general for racism.
"It has been such a visible event this week that the governing bodies need to take very firm action. They should do, and if they don't then there is something clearly wrong.
"I don't have all the facts, I have only seen what has been on the TV but, from what I saw, I don't think Serbia came out with any positives.
"Some of the scenes I saw, in terms of how our players and some of our staff were treated, was disgraceful."
City duo Martyn Waghorn and Ben Marshall have featured in recent England Under-21 squads and, while Pearson admitted he was relieved they did not experience the events in Serbia, he said there was a bigger picture than just the welfare of his own players.
"Yes, in that respect, I am relieved," he said. "When players are chosen to play for their country it is a fantastic honour.
"But I don't think that is a factor I am considering. It has gone beyond whether I am thinking about what sort of experience it would have been for our players.
"The bigger picture here is an event that needs to be dealt with as severely as possible, because there is no place for that in life, never mind in football."
Milan Boskovic, the sports editor of Serbian national television station B92, compared the incidents in Serbia to his experiences covering Red Star Belgrade when they played City in the UEFA Cup in 2000.
"I was in Leicester 10 years ago for the game and it wasn't long after Serbia had been bombed, and the Leicester fans were mimicking airplanes and the sounds of war planes," he said, having accused Rose of provoking the incidents.
"Does that mean that all people in England want Serbia to be bombed? Fans are fans, they are there to have fun, they have their backgrounds and maybe they are unhappy at home, so when there is someone on the pitch who provokes them, they insult him.
"Things like that do happen and for me it is an isolated incident."
