Elderly and vulnerable people say they are unable to enjoy the outdoors – because their lawns are too overgrown.
People in residential housing in Forryan Close, Cosby, claim the housing association has let the grass grow to more than a foot high.
Despite East Midlands Housing apparently agreeing to cut their lawns 10 to 12 times a year, the residents said they have only been cut once so far this year.
Mary Hood, who has been a resident there for the past eight years, said: "We've sent lots of e-mails and called lots of times and we're not getting anything in return – we're just being ignored.
"I know it seems trivial, but we're old and we rely on the housing association to do things like this for us." The 83-year-old said the housing association used to cut the lawns regularly, but now the area looked like a "slum".
She said: "We can't go out into our gardens because they're overgrown and a number of people are afraid about falling over and hurting themselves.
"We've got elderly, disabled and vulnerable people – young and old – here and we would like to sit in our gardens and enjoy the sunshine, but we can't."
Rob Martin, 67, who has lived there for six years, said the grass had grown to the height of his knee.
He said: "We just want to be able to look out and admire our surroundings, which we can't do at the minute because it's all overgrown. The grass goes up to your knee, so it's about a foot-and-a-half tall.
"One or two people have a go at cutting it, but it's too much for us all to do.
"It's having a detrimental effect on the area."
Christine Ashton, executive director of housing at East Midlands Housing, admitted they were a "little behind schedule" with the grass-cutting because they had only recently taken over the contract.
Ms Ashton said: "We understand the concerns raised by the residents of Forryan Close and take this issue very seriously.
"We are committed to ensuring that we provide them with a regular and effective grass-cutting service.
"We've recently taken over the contract for grass-cutting and have written to the residents in Cosby about this service and the number of visits that they can expect in the year.
"We regret that we are a little behind schedule and are sorry for any inconvenience and frustration that this has caused."
Ms Ashton said they were doing everything they could to ensure they got back on track as quickly as possible.
She said: "We hope that the residents affected will see a difference in the very near future."